You have 30 days from delivery to let us know if something isn’t quite right. Email support@gleamandcarry.com with your order number and the item.
Changed your mind?
We’ll refund the item to your original payment method. You don’t need to ship it back.
Damaged, incorrect or different from the photos?
Send us a photo and we’ll refund it or send a replacement, whichever you prefer.
Refunds are issued within 5 business days after we confirm your request; your bank or PayPal may take a few more days to show it.
To keep this simple and fair for everyone, we may decline requests that are repeated or appear abusive.